Terms & Conditions

Please read these Terms and Conditions carefully before using DearDoll. By registering, accessing, or using the Application, you agree to be bound by these Terms.

Effective Date: April 2026

By registering, accessing, or using DearDoll through our web application or mobile application (collectively referred to as the “Application”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

DearDoll provides users with a platform for body art and beauty services, including tattoo, nail, and piercing design previews, appointment booking, schedule management, and related studio features (collectively, the “Services”).

These Terms grant you a limited right to access and use the Application for personal, non-commercial purposes only. You are not permitted to copy, modify, distribute, reverse engineer, or use any part of the Application or its intellectual property without authorization.

1. Definitions

“Company” refers to DearDoll Studio.
“User” refers to any individual accessing or using the Application.
“Application” refers to the DearDoll system, including all web and mobile features.
“Services” refers to all functionalities provided through DearDoll, including previews, bookings, schedules, account management, and related service features.

2. Acceptance of Terms

By using the Application, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must discontinue use of the Services immediately.

3. License and Usage Restrictions

The Company grants you a non-exclusive, non-transferable, and revocable license to use the Application for personal purposes only.

You agree not to:

  • Copy, distribute, or modify any part of the Application;
  • Reverse engineer or attempt to extract source code;
  • Use the Application for illegal, fraudulent, or unauthorized purposes;
  • Exploit the system for commercial gain without written permission;
  • Use the platform to submit false, harmful, abusive, or misleading information.

4. Intellectual Property

All content, including but not limited to system design, branding, images, features, layouts, text, logos, and code, are the exclusive property of DearDoll unless otherwise stated. Unauthorized use is strictly prohibited.

5. User Responsibilities

Users must:

  • Provide accurate, current, and complete registration and booking information;
  • Maintain the confidentiality of their account credentials;
  • Use the platform in a lawful and respectful manner;
  • Avoid submitting harmful, misleading, offensive, or prohibited content;
  • Protect their account, booking details, and authentication credentials from unauthorized access.

6. AR, AI, and Design Preview Disclaimer

The Application may provide visual previews, mockups, augmented reality (AR) displays, and AI-assisted or AI-generated design suggestions for nails, tattoos, and piercings. These features are intended for visualization purposes only.

  • Previews do not represent exact final real-life results;
  • Actual outcomes may vary depending on placement, skin tone, anatomy, lighting, artist execution, and service conditions;
  • AI-generated or AI-assisted results are concept references only and may still require revision, consultation, or approval by the studio.

By using these preview features, you acknowledge that all visual outputs are estimates only and not guaranteed final results.

7. Content Moderation and Uploads

Users may upload sample images, reference materials, and other content through the Application. All uploaded content may be subject to review, moderation, filtering, or automatic rejection.

  • Explicit, sexual, abusive, exploitative, or otherwise inappropriate content is strictly prohibited;
  • The Company may reject, block, or remove content that violates platform rules or studio policies;
  • Users are responsible for ensuring they own, created, or have permission to use the uploaded content.

The Company reserves the right to restrict uploads and account access where misuse is detected.

8. Bookings, Downpayments, and Scheduling

The Application allows Users to submit booking requests for available services offered by DearDoll Studio. All bookings are subject to studio review, service availability, artist availability, and confirmation.

  • A minimum downpayment of ₱200 is required to confirm a booking unless otherwise stated by the studio;
  • Booking requests may expire automatically if payment is not completed within the required period;
  • Same-day bookings are not allowed; Users must choose a future schedule based on studio rules;
  • Multi-session services, including certain tattoos, may require multiple appointments and separate scheduling;
  • Estimated prices shown in the Application are guides only and may still change after final review by the studio.

Submitting a booking request does not automatically guarantee an appointment until confirmed by the studio.

9. Tattoo Age Restriction and On-Site Verification

Tattoo services offered through DearDoll are strictly intended for individuals who are at least eighteen (18) years old.

  • The Application may restrict or block tattoo booking access for users identified as under eighteen (18) based on the birth date registered in their account;
  • Users are responsible for providing truthful, complete, and accurate birth date and identity information;
  • DearDoll Studio reserves the right to require valid government-issued identification or other acceptable proof of age during on-site verification before the tattoo appointment proceeds;
  • If a user is found to be underage, ineligible, or to have submitted false, misleading, or incomplete age information, the studio may refuse, cancel, or decline the tattoo appointment.

If a tattoo booking was made using false or inaccurate eligibility information and the client is later confirmed during on-site verification to be underage or otherwise ineligible, any applicable downpayment or reservation fee may remain non-refundable.

10. Piercing Services and Minor Consent

Piercing services may be subject to separate age, safety, and consent requirements depending on the specific service requested and the studio’s internal policy.

  • Certain piercing services may be available to minors only with the required parent or legal guardian consent;
  • The studio may require a signed parent or guardian consent form and supporting identification before proceeding with the service;
  • Users are responsible for reviewing and complying with any applicable studio consent requirements before the appointment date;
  • The studio reserves the right to refuse or reschedule a piercing appointment if the required consent documents are incomplete, missing, invalid, or cannot be verified on-site.

11. Promotions and Discounts

The Application may display promotions, discounts, or studio offers for selected services.

  • Promotions are subject to availability, validity dates, and internal studio conditions;
  • Discounts may only apply to selected services or booking conditions;
  • Only the promotion recognized by the system or studio at the time of booking confirmation shall apply;
  • Promotions may be changed, suspended, or removed without prior notice.

12. Third-Party Services

The Application may use or rely on third-party services, tools, APIs, hosting providers, communication systems, or payment-related integrations. The Company is not responsible for third-party service interruptions, policies, or independent actions.

13. Security

While reasonable technical and organizational measures are taken to protect user data and accounts, no online system is completely secure. Users acknowledge the risks associated with online platforms and are responsible for securing their own devices, passwords, one-time codes, and authentication methods.

14. Account and Access Control

The Company reserves the right to suspend, restrict, or terminate access to the Application at any time if a User violates these Terms, abuses the platform, submits prohibited content, provides false information, or engages in behavior harmful to the Company, the studio, or other users.

15. Limitation of Liability

The Application is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. The Company shall not be liable for any indirect, incidental, special, consequential, or business-related damages arising from use of the Application or Services.

This includes, but is not limited to, booking interruptions, studio decisions, artist unavailability, rejected content uploads, differences between previewed and actual service outcomes, or appointment refusal based on age, consent, safety, or verification requirements.

16. Data and Account Deletion

If you request account deletion or if your account is removed in accordance with these Terms, associated information may be deleted or retained only as required by law, security review, dispute handling, booking records, or internal documentation needs.

17. Modifications to Terms

The Company reserves the right to update, revise, or modify these Terms and Conditions at any time. Continued use of the Application after changes take effect constitutes acceptance of the updated Terms.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or relating to these Terms shall be subject to the proper courts of the Philippines.

19. Termination

The Company may terminate or suspend access without prior notice if a User violates any provision of these Terms. Upon termination, the User must immediately stop using the Application and Services.